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Frequently Asked Questions

1. What is Remi Hair?Remi Hair can be categorized in the premium segment, as far as hair quality is concerned. Remi Hair is bundled in such a manner that the roots of the hair are on one side and the tip of the hair on the opposite side. Since all the hairs are placed in the same direction, the hairs remain undisturbed , making them more durable and long lasting. Remi hair is virgin hair processed to the desired color and texture.2. What is a lace wig?What makes a lace wig different from a regular wig is the Lace. All have a unique cap which is made from a transparent lace. There are many different style caps - the most common are the full lace cap with ear to ear stretch, the full lace cap with no stretch, front lace only cap, front lace cap with thin skin in front and lace around entire perimeter of head. There are many kinds of lace the most popular being French Lace and Swiss Lace. The French Lace is most durable of the two. This special lace gives the wig and it's hairline a more natural look and makes the hairline nearly invisible. Each hair strand is hand tied to the lace to give it the illusion of hair growth from the scalp.3. Who should buy a lace wig?Anyone can wear lace wigs. It's perfect for the woman who wants versitility in her look, to give her hair a break from processing and heat, or a different look without the effort of weaves and braids. You can go from short, dull, and lifeless to long, sheen, and full in just minutes. The wigs are also perfect for cancer patients, alopecia patients, and anyone going through hair loss due to chemotherapy or scalp disease. 4. How long will my wig last?Your lace front wig or full lace wig can last for several months and possibly years depending on the upkeep and usage of the wig. We will provide you with proper care instructions for your full lace wig or lace front wig. Including how to attach your lace front wig or full lace wig, how to remove it, how to wash it, etc.5. Why does it take 4-6 weeks to make my customized wig? Each wig is measured and shaped to fit each clients head. Once that is completed, each remi hair strand is hand tied to the wig. For a quality product, the time period of 4-6 weeks is required.6. Do you issue refunds?We do not issue refunds. All sales are final for hygienic reasons. We want to maintain the health of all our clients. However, your satisfaction is important to us and if unsatisfied you may contact us at customerservice@remilacewigs.com. We will work with you towards a resolution.

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